Before offer the price. Get the quote simply by completing and submitting
the form below:
Design : ______
Measure: _______(Height) x _______(length)
Order Quantity: _________________pcs
Where to Shipping: _______________ (Country with postal code please)
1.Do you have a minimum order?
2.What are my payment choices?
Payment is processed during the checkout process. You may choose to pay securely with T/T, PayPal,Western Union,Bank,Trade Assurance accept.
3.Do you offer design services?
Free digital proof base of your artwork for you. If you have the sketch, we could make it as well.
4.What information to be provide to you if I want to get a quotation?
Product spec and details description, size and quantity.
5.How long will it take to get my order?
Production Time(OnTime Guarantee):
Normal production is 8-12 business days after all approval, depending on the product.
Rush Production (Guaranteed On Time Production):
Rush production is 1-6 days after all approvals. All orders required for sure-dated events must be discussed with JCBasic before a firm commitment is made, and must be indicated on the sales order. Air shipments may be required in order to meet sure-dated orders, at the expense of the customer or distributor. Non sure-dated orders are approximate and all efforts will be made to maintain these dates. Orders requiring proof approval must respond within the time designated or the order may be delayed and incur additional charges.
NOTE: We cannot be responsible for delays in shipments caused by weather, system failures, or other causes outside of our control.
6.How can I cancel my order?
We start working the your order shortly after it is placed — usually on the same day. If you would like to cancel it, please contact us as soon as possible. We aren’t able to cancel orders once they are in progress.
7.If I place two orders on the same day, will they be shipped together?
If you place two orders on the same day and shipping to the same address, we will try to ship them together.
8.Do you offer Pantone color matching?
This is usually something we can do, but it depends on the product! Please reach out to us with your custom PMS color and what product you would like it on and we can make sure it’s possible and give you the costs associated with color matching for that product.